Terms and Conditions

RaceRoomstore.com/us Version Updated: October 7th, 2015

Privacy

Ordering RaceRoom products Online is designed to be as simple as possible, while allowing maximum security and privacy for all your details.

ENCRYPTION

Crucially, unencrypted credit card details will not be stored on our server, and will be sent only in encrypted form.

COLLECTING ANONYMOUS INFORMATION

We automatically collect general website traffic information (such as how many people have visited the site, most popular pages etc.). This information is collected into aggregate results in order to evaluate our service and business practice in an effort to provide you with an optimum shopping service.

We may share non-personal, aggregated information with other RaceRoom Divisions, our partners or product distributors for research purposes. We will never identify or disclose individual customers or visitor’s information or purchases but may disclose how many customers bought a specific item or used a specific service such as an email list.

COLLECTING PERSONAL INFORMATION

We collect personal information submitted by you to manage and deliver your order or as part of an entry to a competition or product review. We do not disclose personal information for any other purpose.

USE OF PERSONAL INFORMATION

We will use personal information as supplied by you to process and deliver your order. We will disclose personal information such as your delivery address to a delivery service provider (i.e. a courier) as selected by you when you place your order. We also retain your order details in a secure offline system that is NOT connected to the internet. This is so we have a record of your order should you wish to return or exchange an item at a later date.
Under no circumstances will RaceRoomStore.com/us/ sell or receive payment for licensing or disclosing your personal information.

COOKIES

For added convenience, we have employed a “cookie” system for our website. A “cookie” is a small file placed on a customer’s machine which lets our site store information. This information allows us to make our site easier to use. Cookies allow our servers to keep track of customer details between visits to our site. The information stored by the cookie includes the data that is provided during online registration. This information is only accessible online when a customer enters their username and password. Other information stored by the cookie includes website traffic data. This is not used to identify individual details but only collated into aggregate anonymous results in order to evaluate and improve our shopping service for our customers.

Credit card information is never stored in the cookie.

PRIVACY

Personal information like address, phone etc. is only accessible after supplying a username and password. You must login before you can check your Order Status, View/Edit their Registration details, and order online.

Once you have logged in your account will remain open until you quit the browser.

EMAIL ADDRESSES

We will store your email address if you: send us a query; place an order or subscribe to an email list. Your email addresses is used for the purpose you provide it for and statistical information.

They are never disclosed for any other purpose.

SPAM

We will never knowingly send you electronic messages without your consent. For more information on the ‘Spam Act 2003′ please review the United States Government Website for additional information and updates.

CREDIT CARD

Unencrypted credit card information is NOT stored on our internet servers. When you place an order our website encrypts and passes all order information to our back-office system. This system is not connected directly to the internet.

THIRD PARTIES

RaceRoomStore.com/us/ never sells personal or anonymous information to third parties. Our business arrangements with third party service providers provide for complete confidentiality.

FEEDBACK AND COMPLAINTS HANDLING PROCEDURE

The RaceRoomstore.com/us/ Shop welcomes feedback and attends to all complaints promptly. Please write to us using the contact information presented on this page:

RaceRoom US, 300 W. Pontiac Way, Clovis, CA 93612

PEACE OF MIND

We will only use your details and order information, including mailing addresses, email address, and phone number, to fulfill your order and to advise of the status of the order.

GOOGLE ANALYTICS

This website uses Google Analytics, a web analytics service provided by Google, Inc. ('Google'). Google Analytics uses 'cookies', which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You can find more information about Google Analytics at http://tools.google.com/dlpage/gaoptout?hl=en or at http://www.google.com/intl/de/analytics/privacyoverview.html (General information about Google Analytics and Data Protection). We inform you that we have extended the Google Analytics Code on this website with following code 'gat._anonymizeIp ()' to ensure an anonymous collection of IP addresses (called IP-masking).

END-USER LICENCE AGREEMENT

We would like to point out that virtual game content of the RaceRoomStore can only be used in RaceRoom Racing Experience (R3E) developed by RaceRoom Entertainment GmbH. Therefore, these contents are part of the End User License Agreement ("EULA") for RaceRoom Racing Experience.
http://game.raceroom.com/en/about/eula/